MyPrjct

Help Center

Find answers to common questions about buying, selling, and using PrjctX.us

Helpful Resources

Seller Guide

Complete guide to selling successfully

Seller Tiers

Learn about tier system & benefits

Shipping Info

Shipping guidelines & best practices

Returns

Return policies & procedures

Still Need Help?

Can't find what you're looking for? Our support team is ready to assist you with any questions or issues.

MyPrjct

Help Center

How do I purchase a part?

What payment methods do you accept?

Is my payment information secure?

Can I negotiate the price with sellers?

How do I know if a part will fit my vehicle?

What if I receive the wrong part?

How long does shipping take?

How can I track my order?

What if my package is lost or damaged in shipping?

Can I pick up items locally instead of shipping?

Do you ship internationally?

What is the return policy?

How do I return an item?

Who pays for return shipping?

How long do refunds take?

How do I create an account?

I forgot my password. How do I reset it?

How do I change my email or password?

How do I delete my account?

Is my personal information private?

How do I start selling?

What fees do sellers pay?

When do I get paid?

How do I improve my seller rating?

Can I edit or delete a listing?

The website is loading slowly or not working

I can't upload photos to my listing

Search is not showing results or wrong results

I'm not receiving email notifications

How do I avoid scams as a buyer?

How do I report a suspicious listing or user?

Are sellers verified?

What if I have a dispute with a buyer or seller?

What items are not allowed to be sold?

Can I sell parts from a salvage vehicle?

What is your privacy policy?

What are the terms of service?

Helpful Resources

Seller Guide

Seller Tiers

Shipping Info

Returns

Still Need Help?

Help Center

How do I purchase a part?

What payment methods do you accept?

Is my payment information secure?

Can I negotiate the price with sellers?

How do I know if a part will fit my vehicle?

What if I receive the wrong part?

How long does shipping take?

How can I track my order?

What if my package is lost or damaged in shipping?

Can I pick up items locally instead of shipping?

Do you ship internationally?

What is the return policy?

How do I return an item?

Who pays for return shipping?

How long do refunds take?

How do I create an account?

I forgot my password. How do I reset it?

How do I change my email or password?

How do I delete my account?

Is my personal information private?

How do I start selling?

What fees do sellers pay?

When do I get paid?

How do I improve my seller rating?

Can I edit or delete a listing?

The website is loading slowly or not working

I can't upload photos to my listing

Search is not showing results or wrong results

I'm not receiving email notifications

How do I avoid scams as a buyer?

How do I report a suspicious listing or user?

Are sellers verified?

What if I have a dispute with a buyer or seller?

What items are not allowed to be sold?